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Additional resources for Dealing with Differences: Dramas of Mediating Public Disputes

Sample text

The rhetoric and presence of diverse deep differences in our cities or our workplaces challenge both our hope and cynicism: can we imagine in the face of our differences that we can or can’t work and live together? For all the rhetoric of multiculturalism and diversity, respect and dialogue, defenders of civil society appear to know much more about “how to talk the talk” than they do about “how to walk the walk” (Fung and Wright 2003, Sandercock 2003a). We see these challenges in everyday life, for example, as a friend might say about another acquaintance, “There’s no use talking to her; nothing’s going to be possible”—even when a great deal might really be possible—and the result, we sometimes suspect, is that our friend may just have set him or herself up for failure.

S. terms, in a state agency— announced that rather than simply recommending to the cabinet what land use he saw for the area, he would rather that people negotiated over the uses on Vancouver Island, and he invited people to negotiate in some way. He . . was swamped with over a thousand briefs, letters, faxes, and representations. What his office did was to begin to organize those into more or less like-minded perspectives. What we distilled out of that were fourteen different points of view: distinct enough that it wasn’t possible for any one of them to speak for another.

They’re amazed. “They did? ” They discover that there are all kinds of assumptions that one value system makes about the other that have to be debunked. Accommodate, Not Compromise But more than debunking is involved, Sloan says, as parties begin to specify further their own real interests to inform their negotiations: There’s a lot more going on here than just teaching them communication skills. Macro-wise, they’re just getting a bunch of information. They’re finding out about what the process might be like, getting a sense of the great big circus they’re getting into—because this thing lasted a year and a half, and any long multi-party public policy process is like that.

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